Support
FAQ
What does Activecore sell?+
We sell sports and outdoor products including outerwear, ski and snowboard gear, footwear, camping kits, fitness tools, water sports equipment, kids gear, bags, and eyewear.
Are your prices lower than typical retail?+
Yes. We aim to keep most product prices about 15 to 20 percent below common market tags while still offering quality gear.
Do you ship nationwide?+
Yes. Orders ship from our Joplin, Missouri base. Free shipping applies on orders over $99.
How do returns work?+
Unused items in original packaging can be returned within 30 days. Contact us for a return label and next steps.
Can I pick up in store?+
Yes. Visit us at 770 Aster Ln, Joplin, MO 64801 during business hours or call +1 (305) 626-0627 to confirm stock.
How do I track an order?+
Use the Track Your Order page with your order number, or email us with the details from your confirmation.
Still need help? Contact the Activecore team.